Setup and Operation
Our IPV service for hotels is new to the hospitality industry and this is an opportunity to stay ahead of your competitors.
Specially designed for top hotels to improve customer satisfaction.
How it works
Specially produced videos, specific to the region, are shown on display screens around your hotel or made available on in-room TVs. The videos interact with special IPV Apps (obtained when they check-in) that guests can access using their mobile devices to respond to things they see in the videos. In this way, they can, on-demand, obtain information or use services that they would expect to get using a quality concierge.
The base automated concierge system provide access to information and services covering the following:
- Transport - bus, train, metro, taxi, airport, etc.
- Attractions - stately homes, monuments, bridges, parks, etc.
- Events - museums, zoo, theme parks, theatre, concerts, tours, etc.
- Shops - Places to shop, how to get there, shopping times, etc.
- Eating out Restaurants, cafes, coffee shops, Tea rooms, etc.
- Services cleaners, banks, post office, foreign exchange, etc.
- Night life bars, clubs, casinos, etc.
- Emergencies Contacts, evacuation, first aid, etc.
- Hotel facilities check-in/out, room service, wake-up, bar, spa, gym, etc.
They can also use the IPV App to participate in special promotions, visit official website and make reservations.
Payment of a small setup fee will kick start delivery. During the setup phase you will work with an appointed Service Manager to complete a Configuration Document (Please read our standard terms and conditions
). The information in the Configuration Document is used to setup your Automatic Concierge and govern the systems ongoing operation. After setup, the system will go live and made available to your guests.
Tailor for different guests
A simple to use Control Panel enables customisation of the IPV to cater for a mix of different guest types thus making the system unique. This means your guests have one more reason to keep coming back to your hotel A unique Automated Concierge Service - Perhaps the differentiator youve been waiting for.
Services & Emergencies